Frequently asked questions

What is Himalayan pink salt?

A natural mineral-rich salt from the Himalayas, known for its pink color.

What are the health benefits of pink salt?

It may aid hydration, support digestion, and provide essential minerals.

How is pink salt different from regular salt?

Pink salt contains trace minerals, giving it a unique flavor and color.

Are your pink salt products organic?

Yes, our products are sourced naturally without additives.

What is Salt House Pakistan?

Salt House Pakistan is proud to be the original exporter of premium Himalayan pink salt. We are dedicated to enhancing your culinary experiences while supporting your overall well-being. Our salt, known for its unique flavor profile and numerous health benefits, is sourced directly from the pristine mountains of the Himalayas, guaranteeing the highest quality for our customers.

Can I use pink salt in cooking?

bsolutely! It enhances flavor and can be used in various dishes.

What are the uses of pink salt lamps?

They improve air quality and create a calming ambiance.

How do I care for pink salt products?

Keep them dry and avoid excessive moisture to prevent dissolving.

Are pink salt tiles suitable for flooring?

Yes, they are durable and add a unique aesthetic to spaces.

How do I order, and what are the payment options?

A 30% advance payment is required to initiate production.

The remaining 70% balance is payable against scanned copies of the Bill of Lading and Invoice, which will be emailed.

All payment transactions should be conducted through the bank. Please note that our payment policy may vary depending on the region.

What is your return policy?

We accept returns within a specified period for unused products.

Do you offer bulk purchasing options?

Yes, we provide discounts for bulk orders. Contact us for details.

How is the pink salt harvested?

It is handmined from salt deposits in the Himalayas.

Can animals benefit from licking pink salt?

Yes, it provides essential minerals and supports their health.

Are there any allergies associated with pink salt?

Generally safe; however, consult a vet for specific animal concerns.

How should I store pink salt products?

Store in a cool, dry place away from moisture and direct sunlight.

How do I contact you?

Please fill out the form on the contact page or click the button below.

Can I arrange the shipping for my order?

Absolutely! You can arrange the shipping for your order independently. Please provide us with your shipping agent's contact details to facilitate this. This information will help us schedule and secure an empty container for your shipment.

Can I use my shipping account to get samples?

Yes, you can use your shipping account to receive samples. To do so, please provide us with a formal request on your company’s letterhead, including your courier account details. We will then arrange for the sample pickup from our facility.

Can I Get a Sample of Your Product?

Yes, you can request a sample of our product. Samples from Salt House Pakistan are provided free of charge; however, shipping costs will be the responsibility of the customer.

Where can I view your price list?

You can request a price list for our products by sending us an email with your company details, including your name, website, and contact number. One of our marketing representatives will respond with the price list.

Where is the Salt Range located?
The Khewra Salt Mines are part of the Salt Range, located in the foothills of the Himalayas in the Punjab Province of Pakistan. These mines are the largest in Pakistan and the second-largest salt mines in the world, serving as a major tourist attraction.

Can you quote CNF or CIF prices?

Salt House Pakistan typically provides FOB Karachi prices and separate ocean freight costs. However, CNF and CIF prices can also be offered once we have the expected order quantity and the name of the destination seaport.

What is the minimum order quantity (MOQ) that I can place?

We typically accept orders with a minimum quantity of one 20-foot container load. Please contact us for further assistance if you want to order less than a container load.

What are the different kinds of packaging available?

We offer various packaging options for our products:

• Salt Lamps, Candle Holders, Cooking Blocks, and Animal Licks are available in both bulk packaging and individual boxes, including brown, white, and printed options. Customers must provide the artwork for printing.

• Edible and Bath Salt: A wide range of packaging options is available. Consumer packs include standing pouches and cardboard boxes, while bulk packs come in 25 kg, 50 kg, 500 kg, or 1000 kg bags.

Custom packaging can also be arranged upon request.

On Salt House Pakistan, the order number is referred to as the Lot Code or Batch Number. This identification number is assigned to a specific quantity or lot of an order.

What should I do if some items arrive damaged?

If any items arrive damaged, please submit a written complaint along with reference pictures within 15 working days of receiving the goods at the destination specified on the delivery documentation.